Client Testimonials

Excellent and efficient service doing our will. Gill explained everything perfectly for us to understand easily. Would definitely recommend Gill to family and friends. I would like to thank Gill for sorting out our will.

I work Monday to Friday so Saturday appointments were very helpful. All staff helpful from reception, support staff and Mr Heseltine. Nothing negative to report.

were I appreciated that it is a small firm and that all the staff are not only pleasant to the clients, but also to each other. The whole atmosphere is very good.

I cannot thank Gillian Turner enough. Her caring professional attitude is highly commendable. I have recommended Gillian to so many people and will be using her services again shortly. Thank you very much.

We have moved house quite a lot. Mr. Heseltine has been the best solicitor we have ever used. Why?

1. Always returned our phone calls

2. Never said to reception he was too busy, even though he was very busy he rang back same day.

3. Always answered his e-mails.

4. Offered excellent support through the worst 18 months ever.

5. Never presented us with any issues/problems.

6. Proactive in difficult circumstances

7. Annette was also prompt and efficient and always took our calls

We would definitely use/recommend. Mr. Heseltine has been great!!!!

Great service, very personable, will be using you again and will recommend you to others.

Robyn was really efficient, dealt with things quickly and always returned our calls within a reasonable time. Also met with us on a Saturday morning which was very helpful.

Excellent service from Robyn and receptionists. Will definitely recommend.

Just like to thank everyone who dealt with my parents and a massive thankyou to Gillian Turner, she was fantastic.

Alistair & Josie & team. Thank you for all your help and support with my recent house purchase. As a first time buyer I didn’t have a clue what to do and you made the whole thing as easy as possible and were always available to answer my questions. Thanks you

Very satisfied with your service and would be back to you If I had need of a solicitor and would gladly recommend your services to friends.

We would like to thank Robyn for her work to purchase our new home and to sell our old home. We could call in at any time and Robyn would always find time to see us. I would like to thank Alistair also who took the same care and attention while Robyn was away and also the receptionist, every time I phoned they always got a message to either Robyn or Alistair if they could not answer it themselves.

Service has always been 1st class since being introduced to yourselves several years ago. We have used and recommended several people to you. Keep up the good work, you’re all doing an excellent job.

Just to say how much Michael and I have appreciated your help and advice over the past few years. You and your team have helped us, especially me through a very difficult time. I am sure you will treat all of your clients in the same way but we have always felt aware of the personal touch in all our dealings with you and your staff, so reassuring when we felt out of  our depth. I an so glad you will continue to look after our business.

Robyn was amazing – super service and very fast. Our Vendors solicitor was no where near as prompt.

We were very happy with the proceedings. Gill Turner was efficient, professional and explained everything. We got on very well and if we need a solicitor in the future will automatically ask for her.

Very good overall, very informative and in a simple to the point way. Efficient service from Robyn Cherry who was praised by other people , auctioneers, estate agents.

 Lovely service, Gillian is a credit to the company, such a homely feel to the service provided, especially as it was such a difficult time four our family. Thank you to all.

I was very satisfied with the prompt service I received from Robyn, I felt valued. Couldn’t have asked for better. Thank you.

I was very happy with the service received. Robyn acted on every question asked and I would have no hesitation recommending your company.

Could not have been better particularly in light of the several abortive starts.

I felt totally at ease each time I attended. Gillian was very kind and caring each time we met and I will always be grateful, many thanks.

Was happy with the service, especially being open on a Saturday. All staff were friendly and made you feel relaxed.

Outstanding service. I would definitely recommend.

I was delighted with the speed, quality and understanding demonstrated in this case.

I have used this firm for a number of years. Excellent is what I expect. Excellent is what I get!

The Saturday morning appointments were very welcome.

Everyone on reception very helpful & smiling. Alistair & Josie could have not been more helpful to ensure our house move completed. Brilliant service would recommend to anyone.

Understanding & friendly and no fancy words so was very pleased with everything we were told makes it much better put into layman’s language.

We feel that your service is excellent and find it difficult to say how yo could improve.

We used Miss Gillian Turners services for several transactions and could not fault any part of her service. Her professional services were outstanding throughout. As well as Miss Turners exemplary services all the administration staff we dealt with either by phone or in the office were also very supportive, knowledgeable and friendly, cant fault anyone or anything you have been a fantastic team.

Very happy with service and standards of professionalism within your company. You also made me feel very comfortable throughout the whole process.

All staff very welcoming. Helpful and fully happy with the service.

Professional service, very efficient. Well done Mr. Raybould your service was excellent. I would recommend your company.

We would highly recommend Gill Turner to our friends, family and acquaintances.

The service me and my family received was thorough, clear and friendly. The staff are very clear in their explanation and I would definitely recommend them.

Have used other companies in the past and they don’t come close to the professionalism and helpfulness of the staff.

 Very friendly and down to earth explanations of the procedure. Gillian was very helpful and gave us very good advice.

Fast, efficient services with clarity on all aspects of the will changing process.

As I was unable to get to the office I appreciated Gilliam’s two visits to my home. All was dealt with quickly and efficiently in a friendly and relaxed way.

I wouldn’t hesitate to come to you for anything I may need in the future. many thanks for excellent service making a complicated process easy.

We have now used HBW Solicitors 5 times for conveyancing. On all occasions Mr. Heseltine has provided exceptional service, demonstrating skill & knowledge that gave us 100% confidence that we are receiving the best care that the legal profession can provide. We have no hesitation in recommending Mr. Heseltine.

David Raybould has been an amazing help in guiding through a difficult process remaining professional at all times whilst being friendly, thorough and very approachable. He is indeed an asset to your firm.

I have only used you to make my will. David Raybould was always very helpful and polite. I would recommend you to family and friends.

Gill explained our options very clearly and guided us through the complicated legal language in a most efficient and friendly way. Her willingness to come out to our house to accommodate Ann in her wheelchair is much appreciated.

Excellent service and very good at returning calls/e-mails. Would recommend Mr. Raybould without hesitation.

To Alistair Josie and Team. Thank you very much for making my transition as smooth as possible with your hard work, efficiency and fabulous service.

After many years of both business and personal dealings with your company it is so reassuring to find the same friendly and prompt service

Was very pleased to do business with you and would use you again if need be

The service was 100%  It was a pleasure to meet and deal with Gillian she was so polite and friendly and put us at ease.

You cant improve – all I can say is spot on thank you

I would like to thank all the staff for a very professional way in which you handled the right to buy – we had no problems at all

Its been a mad year and I want to thank you Laura for everything you did for me to make sure we got the results we needed to allow me to give my boys the upbringing they deserve. I know you were just doing your job but your help has already had a massive effect on the boys, they are a lot more settled and are starting to thrive. I can never thank you enough.

I was always at ease and the lady who dealt with me was always very pleasant.

I fully recommend your partner Gillian Turner as she has been very helpful to me and I thank you for everything she has done for me.

In my experience the service was excellent and don’t think any improvements are needed.

Gillian Turner dealt with us and cannot tell you how impressed with her and her excellent customer service. I would highly recommend your firm to a friend or family.

I was dealt with at all times in an efficient and friendly manner both by Miss Turner and all staff. Thank you all.

We were dealt with very efficiently and are very happy with the service we received.

Gillian Turner was very helpful and we felt totally at ease with her.

Excellent friendly and efficient – could not ask for anything better. 1st Class Service.

Me and my sister were really pleased with your service and help you gave us regarding Mum & Dad. Thanks for all your help. I will recommend your services.

Dealt with Gill personally at home visits. What a lovely approachable person. Dealt with my Mum & Dad with understanding and empathy – exceptional.

My husband and I could not have wished for better service.

The timescale of the purchase was very good. A lot quicker than we had expected and very hassle free.

Couldn’t have wished for it to run any smoother. Thankyou.

Excellent service from all staff. Gillian was brilliant. Thanks from us all.

May I take this opportunity to thank Gill for her support, kindness and sensitivity when you came to see my mum. We have had a brilliant service from HBW from yourself and Alistair and not forgetting Josie. Thank you to you all.

We were very satisfied with the service – especially towards the point of exchange/completion which were particularly stressful. Thank you in particular to Josie & Alistair who made numerous phone calls to ensure the sale completed in our time frame. It was much appreciated.

A very warm friendly company, highly delighted. Would always use Heseltine Bray & Welsh Solicitors in the future. Many thanks for your professional advice and work you have done in the past.

We have found that Mr Raybould is professional/very calming in stressful situations as our sale and purchase was carried out in a very short period. He was concise and spoke in an understandable manner – cant thank him enough. We will be using your company to now do a will.

David Raybould was very professional, always on hand to answer questions and give advice. Great service and will definitely use you again.

Both solicitors we met explained clearly the process throughout. We never felt rushed during our face to face meetings.

Gillian Turner explained everything clearly, simply and efficiently and a pleasure to deal with.

Very pleased with the service I have received from Heseltine Bray & Welsh. I look forward to working with you again in the near future.

All aspects of our case were explained to us clearly and precisely in a friendly comfortable atmosphere extremely efficiently.  Our sincere thanks to all involved. We can highly recommend you.

A very effective and friendly service. Would recommend to anyone. Empathy compassion and understanding displayed throughout. Thank you.

Excellent service, friendly and polite staff. Kept it simple and easy to understand. I’m very pleased with the speed it was processed.

Excellent service, a pleasure to do business with Gillian even at a difficult time.

I would recommend your company as the service was very good and a very competitive price.

Really happy from start to finish. Gillian Turner really put me at ease and your fees are really good.

A very effective and friendly service, would recommend to anyone. Empathy, compassion and understanding displayed throughout. Thank you

 Dear Gillian,

A fantastic Monday morning to you.

I would just like to thank you for the fast and efficient way you handled my fathers deceased estate.  I have been so busy but each week meaning to send you this message.

To you and all your staff that worked for me in this matter I thank you all.

If there are any other matters I need attending to in the future I know I will definitely use you.

Thank You again. Very friendly and helpful staff. Felt to be made at ease.

David Raybould has acted exceptionally in dealing with our house purchase. We could not have asked for a better service and we will  be recommending HBW to all we know.

We were very impressed with our service at Heseltine Bray & Welsh by Gill Turner and all the staff there. An extremely pleasant, friendly relaxed atmosphere. We will highly recommend you to friends and family.

It is always a pleasure to speak with Gillian and colleagues. We have found the service is always friendly, efficient and very professional. I have recommended in the past and will in the future.

First class service all round and very pleasant staff.

Thank you to everyone concerned for a very efficient service.

Excellent service, completion achieved in less than the usual time frame, seamless and stress free.

I found Alistair to be extremely thorough and professional at all times. Supporting Alistair I dealt with both Robyn and Tracey who supported me thoroughly throughout the sale and purchase keeping me constantly updated. I will certainly use Heseltine Bray &Welsh in the future.

I thank David for helping us through what could have been a very stressful situation as first time buyers.

We were very happy with your service, information and support given by Gill and Linda and your reception staff were very welcoming.

Excellent service would make it difficult to make any suggestion for improvement.

Impressed that you were able to complete the sale at short notice

Overall very satisfied with the service we received As usual, speedy and efficient service in the purchase of my property. Thank you Heseltine Bray & Welsh for making the process uncomplicated.

We were recommended by Robert Clarke a solicitor with LA Steel’s to make our wills. Gillian made us feel really at ease- thank yo for making this difficult topic so easy to deal with.

Thanks to Mr Heseltine for the efficient service you gave us in helping to buy the lease on our house. You came highly recommended and we would have no hesitation in passing your name on to others.

 Never use any other firm, great as always.

Very happy with the service you have provided. It was very efficient and all the staff were helpful and very friendly.

The entire transaction was dealt with very professionally and accurately. There was never any anxious moments or problems and I would definitely use the firm again and recommend others to use your firm.

We have been very satisfied with the service and would like to mention Gill Procter who did the leg work.

Keep up the good work. Excellent service!!!

Special thanks to Gill Procter who dealt with our property sale. She put in that bit extra which made all the difference.

The service we received from David was excellent. All issues were dealt with promptly and we were updated on a regular basis. David ensured that the process ran as smoothly as possible whilst ensuring that all areas were covered.

I would use your services 100% again. Very pleased throughout the process.

All dealings entirely professional, but also friendly and approachable. A pleasure to deal with you.

Very pleased with the service David Raybould provided. He was very professional and helpful. Many thanks.

I was particularly grateful to Gillian and Annette for handling a very challenging neigbour and myself in a distressed state. They brought calm and order to a very stressful situation and they worked their socks off to achieve an incredibly tight deadline. Thank you.

Very satisfied indeed with the service received from David. Thank you to all staff involved in our house purchase.

All staff I spoke to were helpful. Alistair was particularly flexible in making appointments around which was good for us.

Really felt at ease with Gillian and the girls that came with her. Very good services.

Everything was done efficiently, quickly and beyond my expectations. Many thanks.

I have no complaints, Gillian Turner & Gillian Procter – they have both been very helpful with our house sale.

Your service, explanations were excellent. Gillian was very good at her job making me feel relaxed and confident in our questions and her answers. We recommend this service to anyone.

Thank you for making the whole process of selling property, probate matters and dealing with my mothers estate very simple and understandable to myself and my wife. Thank you to all the team.

Gill felt more like a friend, we were very up tight. She soon made us relax.

I would like to thank Gillian for compassion and friendliness, she was easy to talk to in my time of grief.

Excellent service , could not be bettered.

I have used HBW to sell a house and was very satisfied with the service. I would recommend HBW to my friends & colleagues.

Client Testimonials

Hi Laura ,

Just to say thankyou for all your hard work, things are now sorting themselves out.  I wished I had got in touch with you at the beginning. your a credit to the firm. thanks a gain and take care. Regards R

Lovely staff and service especially Gill, she was very personable, friendly and made us feel relaxed when thinking about wills.

I appreciated my appointment being made at such short notice to suit my requirements due to the fact that I was going away on holiday. Miss Turner was exceedingly helpful.

I cant thank you enough Laura for all your help. It has been an absolute pleasure working with you! Even though we were in different countries and just used the means of e-mail to communicate it has been fantastically uncomplicated. It’s a huge weight off our shoulders and we can now finally relax.

Gillian has assisted me several times over the last few years with deaths of my father, aunt, sister and now my mother. I have always felt completely at ease with her and respect her professionalism in dealing with the whole process. I would highly recommend your services.

Your service has been professional, reliable, open, smooth & transparent. Thank you.

Brilliant service – thank you. Already recommended daughter to do her conveyancing with you.

I felt very comfortable and relaxed with the way Gillian Turner conducted the appointments. She was very professional and used terminology which I understood.

Very friendly and quick to sort our buying the share outstanding on our property.

The most helpful, efficient, professional legal advice ever!

I am very happy with the service I received and found it to be very reasonably priced. 

In my opinion you cant improve on perfection! You came recommended to me and I will happily now proactively pass on the recommendation of your brilliant services. Thanks to Alistair, Josie & Tracey.

I have been a client for 14 years now, from buying a house to arranging wills. I feel comfortable using your services, am always made welcome and find Gillian most charming and personable

Process made as smooth as possible Was able to complete without making a trip to Barnsley. Thank you for all you’ve done for us.

Outstanding service from personable staff at all times. Always clear, accurate and efficient in all matters. 

Alistair was in touch with us throughout the entire process of buying and selling often replying to e-mails late and on a weekend and throughout the Christmas period. We would highly recommend to friends etc.

I went into the office upset and in tears having not slept and came out much more at ease after a cup of coffee and a calming discussion with Gill Turner and our problems and worries were sorted out.

We were dealt with most effectively and offered suitable alternatives/suggestions when necessary. I would choose Heseltine Bray & Welsh again.

We found the service we received compassionate given the circumstances, friendly and efficient for which we are sure is the same for everyone. We thank you.

Having little knowledge of the selling of property, it was good to deal with experienced people who proved to be extremely helpful. All aspects were explained thoroughly and in great detail ensuring the transaction was carried out with great professionalism.

Excellent Service from start to finish. We will definitely use again for future needs and will recommend to others. Thankyou.

Gillian Turner rally made a difficult and sad time much easier. She’s lovely.

We have always had excellent service from your company. Gillian Turner and Alistair Heseltine are both great to deal with. We have full confidence in them.

We have always found the firm to be open and honest, prompt and direct. We trust the firm 100% and have always had an efficient well organized service. Any advice that we have had from Mr Heseltine has been appropriate.

Brilliant service, didn’t think it was possible in such a short time. Will definitely recommend and use for any future legal matters. Thank you.

A positive experience as Miss Turner offered a friendly, informative and professional service. I will have no hesitation in recommending the service to friends and family. Once my details were finalized I received them. the following day!!

Annette was great throughout. Completely happy with the service.

Everyone was friendly and helpful. Things were dealt with smoothly and efficiently and I wouldn’t hesitate to use your company again.

Gillian Turner did an excellent job. She made everything clear to understand.

The only comment we would make would be of a positive nature, friendly and efficient people, a pleasure to do business with.

Alistair & Josie were both really helpful. They took the time to explain things to us which as first time buyers were really helpful.

I was very pleased with the efficient service that Gillian Turner gave. She soon put me at ease and explained simply and clearly every aspect of leaving a will.

I felt at ease throughout all my appointments and wish to thank all concerned for  their kindness.

Gillian Turner was both highly efficient and thorough and an extremely personable solicitor. Thank you.

We found all staff friendly and very efficient and everything went smoothly throughout.

I was extremely well looked after and very happy with the service received. Many thanks.

Found it very helpful that there was a solicitors and estate agents on the same premises. Very Good.

Thank you to Gill Turner for making what was a very difficult and heart breaking time for my sister and I a lot more bearable. She comes across more of a friend than a solicitor. Once again thank you.

The service we received was brilliant. The staff were friendly and approachable. I called all the time and I never felt I was being a nuisance. They understood my anxiety and reassured me all the time. I would gladly recommend you. You have all been brilliant, professional, efficient and treated us as people (we weren’t numbers).

I am very impressed that you offer free wills for the over 60’s once a year.

Gill Turner is a very pleasant young woman who made the whole interview time very easy.

Gillian Turner is a very friendly considerate person who made the process very easy to understand.

I have used Heseltine Bray & Welsh on two occasions this year and have been very satisfied with the standard of service I received. I would be more than happy to recommend them to others.

Thank you for all the hard work conducted on our purchase and the few quid you saved us!!! We would not hesitate to recommend your services and will be sure to use you again.

We have always been highly satisfied with previous transactions and will continue any further business.

Excellent service. Friendly and professional staff. Very pleased with all aspects. Quick response to messages and very happy to use company again. Thank you for all your help, much appreciated.

My representative Annette was very patient and understanding as well as getting things done in a timely fashion.

Extremely professional service provided by all staff within the company. Will be using your services again in the near future and would definitely recommend your company to anyone needing your services.

I would have no hesitation in recommending Gillian to my family and friends, she is so down to earth and so easy to talk to and it was a pleasure doing business with her.

We would like to congratulate all the staff from receptionists to the partners for the expeditious and  way the business was dealt with. Thank you all very much.

All the staff were knowledgeable and helpful and always prepared to do their best for me. Thank you very much.

We were highly satisfied with the service, particularly with Gillian Taylor who we found very friendly as well as doing a good job for the company.

The service and friendliness from everyone was very good.

Thanks for all your help. We have been very pleased with the level of service we received.

We have used HB&W on several  dealing with Alistair each time. We have found him to be excellent, knowledgeable, professional, efficient and straight talking. A pleasure to deal with throughout and we will recommend him unreservedly.

We were as a family very happy with the service and empathy of Ms Gill Turner on all aspects of the work carried out. Many thanks

Upon arrival at the appointed time everything was most welcoming and friendly with first class advice given and thoroughly explained in full.

We have been highly delighted with the service received on our land purchase. Alistair has been thorough in all his investigations and we have been given clear and detailed advice. We will be using your services again in the future. Will recommend to others too.

I was extremely happy with the service and could not suggest any improvement. The whole team made a stressful experience into a happy at ease time with a friendly atmosphere. I cannot thank everybody enough.

My case was dealt with very efficiently and great clarity. I will confidently recommend your services to anyone who wishes to appoint a solicitor for whatever reason. Thank you for your help and understanding.

I have used several solicitors in Barnsley and never returned to any. I would certainly use HBW again. I felt both solicitors I saw were actually working for us and not seeing the pound signs. I felt I had no stress or pressure and that everything was handled exceptionally well. Many Thanks.

Excellent service by a very lovely lady. Thanks Gill

Everything explained in a clear and pleasant manner.

100% service with a difference, homely, down to earth efficiency away from the stiff collar brigade. Thanks to Julie on reception and Gillian.

Excellent service provided by Ian Sutcliffe and Annette. Always kept in the loop by them and correspondence was always prompt. Would definitely use your services again.

Thank you for an absolutely first class service. You made a potentially very stressful situation run as smoothly as possible with excellent, straight forward advice, given with humour and straight forward candor.

Difficult to suggest any improvements as we were very satisfied with the service. Pleased with all our meetings and correspondence during our cases being carried out by Heseltine Bray & Welsh. We thank you sincerely.

Excellent efficient service. Friendly and helpful from start to finish.

Through this experience we cannot think of any elements that require improvement. We have been thoroughly satisfied with your services. We wish to thank Gill Procter for all her help from start to finish.

All seemed quite perfect to me, very friendly on arrival, smooth transaction. Would definitely use again and recommend to a friend.

As a retired couple we had made wills which were held with our bank many years ago and when our Daughter suggested we have a chat with you to consider if our property and assets were protected if we ever had to consider care arrangements we didn’t think there would be anything we could do at our time of life. You met with us on an evening initially which was appreciated and both you and your staff were welcoming and helpful when we visited your offices to sign our paperwork. You did make some suggestions of how we can best protect our assets and we feel assured after following your advice that we have done as much as we can to plan for the inevitable. Many thanks for your help and advice, I would be more than happy to recommend you to our friends and family.

Excellent and friendly service from the solicitors secretaries.

Both myself and my partner would like to express our appreciation for all your hard work on the completion of our new property. We greatly appreciate the extra mile you went under complex and time short circumstances and wanted you to know how pleased we are with the service everyone at Heseltine Bray & Welsh provided. We wouldn’t hesitate in recommending you to others or use your service again.

Gillian Turner was excellent from the outset of first contact to final completion – a credit to your firm.

We were highly satisfied with the service as always, having used Mr. Heseltine a number of times. Keep up the good work.

We were very impressed with the efficiency and friendliness of our meetings. The whole experience has been relaxed and easy to understand. We are pleased to have found you as our family solicitor.

I have used you previously – excellent service, your reception staff are pleasant, efficient and offer coffee etc. Every aspect of your services are excellent.

Thank you for all your help, it was invaluable and I would not hesitate to contact you with any further legal/property matters and I shall not hesitate to put your name forward to others.

My thanks to Gill Turner and Julie the receptionist for handling my will etc. so competently and always so cheerful.

The service I received was first class.

Thank you to Alistair. Fast efficient and a pleasure to deal with. kept will informed throughout. Great Service.

We were made very welcome by Gillian Turner and were very at ease with her. I would (shall) recommend to my friends and family.

made to feel very relaxed and able to be quite “open” whilst dealing with the business in hand. Gillian showed a very caring side and would recommend her anytime.

We first used Alistair back in 2004 when we purchased our first home. We were more than happy with Alistair who was very efficient and punctual with responses to all our e-mails and phone calls. Josie Darby was also very good in getting back to us. We would be more than happy to let Alistair do our conveyancing again.

I would like to thank Gill for her help and advice. She made me feel at ease. Thank you

We found Gillian to be very approachable and put us at ease immediately. We would have no hesitation in using Gillian’s services again in the future and we will also recommend her to our friends.

I found your services did not lack anything at all.

I was very satisfied with the service and the way I was looked after. Thank you.

We have always dealt with Heseltine Bray & Welsh Solicitors and have always been extremely satisfied and will continue should any further problems arise in the future. We were dealt with very satisfactorily and pleasantly. Very relaxed, thank you.

Very understanding.

We were very satisfied with our visit and the staff were pleasant and helpful.

Just like to say that Gill Turner has been amazing, nothing has been too much trouble for her and she has been here every time I have needed her.

Appointments on time, very relaxed and friendly approach. All relevant information given and explained fully. I felt it was like talking to a trusted friend.

Both myself and my partner have used the services of Gillian recently to rewrite our wills. Gillian’s professional knowledge on the subject was second to none. Every eventuality was covered to ensure that our children would be cared for should the unfortunate happen. Although I found the subject very emotional to discuss I was totally put at ease by Gillian’s compassion throughout. The wills were finalized within a week. I would have no hesitation in recommending Gillian to any of my colleagues.

I am very happy with the service given to me by Gillian Turner, she strives to go that one step further to make sure everything is satisfactory and clear.

Dear Mr. Heseltine

Thank you for all the support and advice you and your company provided to us in getting our first house and making our dream come true. Finally I can say I have moved out of my parents house but I can guarantee they will never stop worrying. My Mother because its her job and my Father because he lives in fear that I should walk through the front door again! It was a pleasure working with you and we wish you all the best for the future. Ben & Samantha.

Many thanks for all your hard work and support when times got tough. Best wishes.

Thank you for your help, everything was done in a highly professional manner.

Miss Turner was excellent in her professionalism, manner and efficiency. An extremely kind and caring person.

very professional service, Mr Heseltine and Josie were extremely helpful and kept us up to date by telephone and e-mail of any developments – brilliant!

I am delighted with the outstanding quality of service that you have provided, keeping me informed at every stage together with your close attention to detail ensuring a smooth and easy transaction. I have no hesitation in recommending Heseltine Bray & Welsh to anyone requiring property conveyancing and can assure you that I will be requesting your service again for my next property transaction in the near future. Thank you once again for your excellent service.

Excellent service Gill Turner explained everything really well – she was a pleasure to deal with.

I will recommend Heseltine Bray & Welsh. You were recommended by family and I am very satisfied with all aspects of the service.

Just a quick note to say thank you for the work you have done for me with regards to this apartment (oh and all the others that I have been involved with) I owe you a huge thank you for your patience and hope your other clients manage to get somewhere with this complex. Thanks again Alistair – Sarah x

I would just like to say that dealing with Heseltine Bray & Welsh turned out to be a breath of fresh air in a time of stress and anger whilst dealing with the purchase. Only yourselves have been a pleasure to deal with.

Very satisfied. Friendly helpful people.

We were more than happy with the service that we received. Everything was dealt with efficiently and explained well. Would definitely recommend.

 Very helpful, friendly and kind. Helped with a difficult situation. Thank you.

We found Gillian very easy to talk to and she explained the legalities in layman’s language. She was very helpful in giving choices and advice and made the whole process much less daunting. It was a pleasure to meet her.

I found Gillian Turner very easy to talk to, putting things in layman’s terms, explained things that could and could not be done to minimize future problems with my will. many thanks to Gillian.

Your service was very relaxed, courteous and knowledgeable.

A very smooth purchase concluded efficiently and quickly having been involved in several purchases/sales in the past this was by far, the best service.

“The Estate Agency staff and the Solicitor were helpful and friendly at all times. Excellent service.”
“The service given has been very good and helpful during the purchases and very supportive to ourselves. Josie has been patient in keeping us informed and ensuring timescales maintained due to our personal circumstances.”
“Maintained contact at all times.”
“Good friendly service, keep it up.”
“Everything was really good as on previous occasions.”
“Very nice customer service from all in the team. Nice to be offered fresh coffee.”
“The best thing apart from the efficiency was the friendliness of the staff.”
“Keep up the good work, best of all very hospitable and warm service.”
“We wish you and your team members a very sincere thank you from the bottom of our hearts. We have now settled in our new home and thanks to you and your team members support are enjoying our new home.”
“I particularly appreciated the One Stop Shop approach. Also the friendly efficiency of all staff, took a lot of stress out of the selling process.”
“I was recommended to Iain by a business friend and after many dealings with solicitors of varying calibre found the service to be very good.”
“Excellent service. Always feel comfortable with Alistair Heseltine and his fantastic P.A. Josie. Reception staff are very friendly and efficient. Really impressed how I was always offered coffee. A very welcoming office on first approach.”
“I have always used your services and they have always been very good.”
“Iain and his secretaries were brilliant with me. Nothing but praise!”
“I have recommended you to several people already and would use you again in the future most definitely. It was dealt with as stress free as possible. Thank you.”
“We have used Heseltine Bray & Welsh 3 times now for house purchasing and selling and thoroughly recommend Josie Darby to all our friends some of whom have already come your way.”
“Thanks for all your help, you made the move much less stressful with your efficiency.”
“We much appreciated all your assistance with the sale, very patient and accommodating and explained everything to us in a way we understood.”
“Thank you for making the transaction run smoothly and quickly.”
“I complement you on service and efficiency in all aspects of the transaction. Our instructions and wishes were observed and followed with great accuracy.”